Understand your HMO or PPO insurance benefit plan and any authorization or referral requirements to maximize your benefits and reduce your out of pocket expenses.

• What your plan covers and does not cover
• Whether or not a primary care doctor assignment is required
• Whether the plan offers the option for mail-order prescriptions
• How you can access the network of providers in your plan, including physicians, imaging centers, physical therapists, etc.
• The plan’s benefits and limitations
• Your financial responsibilities, i.e. co-payments, co-insurance and deductibles
• Which office visits, services, procedures or medications require prior referral or authorization

If your plan requires us to obtain prior authorization before a service can be scheduled, please allow up to three (3) business days for the request to be processed.  A member of our staff will contact you with the authorization number so you can schedule the appointment with the provider of your choice.